https://www.popx-enterprise.co.uk/blog Read our blogs and thought leadership viewpoints for businesses looking to get more value from their ServiceNow investment. en Fri, 15 May 2026 15:24:33 GMT 2026-05-15T15:24:33Z en https://www.popx-enterprise.co.uk/blog/automate-workflows-and-improve-customer-experiences-with-servicenow-ai <div class="hs-featured-image-wrapper"> <a href="https://www.popx-enterprise.co.uk/blog/automate-workflows-and-improve-customer-experiences-with-servicenow-ai" title="" class="hs-featured-image-link"> <img src="https://www.popx-enterprise.co.uk/hubfs/Blog%20images/POPX-AI-blog-2.jpg" alt="Automate Workflows and Improve Customer Experiences with ServiceNow AI" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span>Artificial Intelligence in ServiceNow is no longer theoretical. It’s embedded directly into the workflows enterprise IT teams&nbsp;use every day - transforming how incidents are resolved, how knowledge is created, and how customer experiences are delivered.</span></p> <div class="hs-featured-image-wrapper"> <a href="https://www.popx-enterprise.co.uk/blog/automate-workflows-and-improve-customer-experiences-with-servicenow-ai" title="" class="hs-featured-image-link"> <img src="https://www.popx-enterprise.co.uk/hubfs/Blog%20images/POPX-AI-blog-2.jpg" alt="Automate Workflows and Improve Customer Experiences with ServiceNow AI" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span>Artificial Intelligence in ServiceNow is no longer theoretical. It’s embedded directly into the workflows enterprise IT teams&nbsp;use every day - transforming how incidents are resolved, how knowledge is created, and how customer experiences are delivered.</span></p> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=8473418&amp;k=14&amp;r=https%3A%2F%2Fwww.popx-enterprise.co.uk%2Fblog%2Fautomate-workflows-and-improve-customer-experiences-with-servicenow-ai&amp;bu=https%253A%252F%252Fwww.popx-enterprise.co.uk%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> ServiceNow AI Fri, 15 May 2026 15:24:33 GMT https://www.popx-enterprise.co.uk/blog/automate-workflows-and-improve-customer-experiences-with-servicenow-ai 2026-05-15T15:24:33Z Pete Wiles https://www.popx-enterprise.co.uk/blog/servicenow-itom <div class="hs-featured-image-wrapper"> <a href="https://www.popx-enterprise.co.uk/blog/servicenow-itom" title="" class="hs-featured-image-link"> <img src="https://www.popx-enterprise.co.uk/hubfs/Blog%20images/ITOM-Blog.jpg" alt="ServiceNow ITOM" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #162b7e;">Discover how POPX utilises ServiceNow ITOM&nbsp;to optimise event management to enhance&nbsp;customer experience and operational efficiency.</span></p> <div class="hs-featured-image-wrapper"> <a href="https://www.popx-enterprise.co.uk/blog/servicenow-itom" title="" class="hs-featured-image-link"> <img src="https://www.popx-enterprise.co.uk/hubfs/Blog%20images/ITOM-Blog.jpg" alt="ServiceNow ITOM" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #162b7e;">Discover how POPX utilises ServiceNow ITOM&nbsp;to optimise event management to enhance&nbsp;customer experience and operational efficiency.</span></p> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=8473418&amp;k=14&amp;r=https%3A%2F%2Fwww.popx-enterprise.co.uk%2Fblog%2Fservicenow-itom&amp;bu=https%253A%252F%252Fwww.popx-enterprise.co.uk%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> ServiceNow ITOM Fri, 15 May 2026 14:41:42 GMT https://www.popx-enterprise.co.uk/blog/servicenow-itom 2026-05-15T14:41:42Z Wayne Henty