---
title: Platform - Performance Improvements | POPX for Enterprise IT
description: Discover how the POPX ITSM Platform enhances performance, increases resource capacity, and streamlines operations for Enterprise IT teams. Book a demo today.
---

![ACME Portal service dashboard](https://www.popx-enterprise.co.uk/hubfs/ACME%20Portal%20service%20dashboard.png)

The POPX ITSM Platform

# Increase resource capacity up-to 40% with POPX

[ Book A Demo ](https://cta-eu1.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLJulf9fqp4%2FjE2PcsGLG0i57L4PfpdviJNeOiuStqzeKJquMR%2B4gTDdlvuZr75c2YnimrAsxR4hcabsJgjbAM%2FlXyp6MlnUBKS7YppdZQsYFS6VuQWv8SljUeIolawRUTlMl0y%2BaQRmPGvr4Z2FEuLDldnHUCNfAlyyjAUnybD%2BJDTflYBcrQarLKUc&portalId=8473418)

## Get the most out of ServiceNow.

POPX represents the most affordable way to access transformation technology, specifically designed for Enterprise IT teams.

Achieving the highest levels of service quality and better cost controls, means the desired performance outcomes you seek can be achieved faster than with any alternative deployment method.

Our team of experts will support you through your digital transformation journey, and beyond.

 Deploy

 Enhance

 Maintain

![Automated event and service monitoring with automatic ticketing](https://www.popx-enterprise.co.uk/hubfs/POPX_May_2021/images/Icon=computer.svg)

Superior monitoring & response

Automated event and service monitoring with automatic ticketing, assignment, customer notification, testing and automated resolution where possible.

![Enhanced customer experience that leaves your competitors behind](https://www.popx-enterprise.co.uk/hubfs/Icons/Icon=social-care.svg)

Enhanced customer experience

Fully functional, integrated customer portal providing full visibility of ordering, provisioning, service performance, reporting and billing.

![Increase business agility and scale with optimised resources](https://www.popx-enterprise.co.uk/hubfs/Icons/Icon=strategy.svg)

Increased business agility

Ability to scale exponentially with optimised resources. Integrate easily with new internal or third party provisioning and orchestration platforms. Provide a full cloud-based service catalogue.

![Icon=structure](https://www.popx-enterprise.co.uk/hubfs/Icons%20from%20Website%20PNG/Icon=structure.png)

Realise Capacity Gains

Ability to do more with the same headcount, or a smaller team, through the adoption of automation and AI-optimised smarter workflows.

## High performance outcomes:

![popx-logo-500px](https://www.popx-enterprise.co.uk/hs-fs/hubfs/POPX%20logos/popx-logo-500px.jpg?width=500&height=167&name=popx-logo-500px.jpg "popx-logo-500px")

1. Full transparency in ordering, provisioning, monitoring & billing.
2. Efficiently integrate project management.
3. Automated service reports.
4. Internal & external simultaneous chat capability.
5. Knowledge base integrated with IT portal.
6. Leverage portal to promote new products & services.

![Icon=exchange](https://www.popx-enterprise.co.uk/hubfs/Icons%20from%20Website%20PNG/Icon=exchange.png "Icon=exchange")

#### Operational efficiency

##### Streamline end-user incidents & requests

### 66%

Reduction in touches

##### More efficient IT back-office operations

### 20%

Improvement in fulfiller efficiency

##### Increased time on process improvement

### 4X

Four days per week Vs one

![Icon=budget](https://www.popx-enterprise.co.uk/hubfs/Icons%20from%20Website%20PNG/Icon=budget.png "Icon=budget")

#### Cost reduction

##### Reduce license & maintenance

### 66%

Annually

##### Cost avoidance per upgrade

### $300k - $500k

No new functionality

![Icon=robot-2](https://www.popx-enterprise.co.uk/hubfs/Icons%20from%20Website%20PNG/Icon=robot-2.png "Icon=robot-2")

#### AI-optimised platform

##### Remove human touches from 000s of interactions

### 20%

Zero touch requests

![Icon=fast](https://www.popx-enterprise.co.uk/hubfs/Icons%20from%20Website%20PNG/Icon=fast.png "Icon=fast")

#### Increased uptime

##### Reduce P1 incidents

### 25%

Fewer

##### Time to resolve P1 incidents

### 2X

Faster

![Icon=Happy](https://www.popx-enterprise.co.uk/hubfs/Icons%20from%20Website%20PNG/Icon=Happy.png "Icon=Happy")

#### End-user productivity

##### Save end-users 15 minutes per request

### 11,250

Hours per quarter

#### "By optimising our processes, we are empowering employees to deliver a superior customer service experience. POPX has improved our time to market for new solutions and provided a platform to deliver automation throughout our business."

![Richard N4 test](https://www.popx-enterprise.co.uk/hs-fs/hubfs/Customer%20Headshots/Kevin%20Paige%20circle.png?width=62&height=78&name=Kevin%20Paige%20circle.png)Kevin Paige, Chief Technology Officer at M247

![m247-logo_dark](https://www.popx-enterprise.co.uk/hs-fs/hubfs/m247-logo_dark.png?width=236&height=86&name=m247-logo_dark.png)

### Find out more about performance improvements with POPX

[Talk to us](https://www.popx-enterprise.co.uk/contact)

![](https://px.ads.linkedin.com/collect/?pid=8702082&fmt=gif)